Privacy Policy
Last updated: February 15, 2026
10deep.ai ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application.
1. Information We Collect
Information you provide:
- Email address (if you create an account)
- Topics and questions you explore in the App
- Trails you choose to share publicly
Information collected automatically:
- Device information (device type, operating system)
- Usage data (features used, session duration)
- Anonymous analytics data
2. How We Use Your Information
We use the information we collect to:
- Provide and improve our services
- Process subscriptions and payments
- Generate personalized AI content
- Analyze usage patterns to improve the App
- Send important service updates (if you have an account)
3. Data Storage and Security
Your data is stored securely using Google Cloud Platform services, including Firebase Authentication and Cloud Firestore. We implement industry-standard security measures to protect your information.
4. Third-Party Services
We use the following third-party services:
- Firebase (Google): Authentication and data storage
- Anthropic: AI content generation (your queries are processed but not stored by Anthropic)
- Google AdMob: Advertising for free tier users
- Apple/Google: Payment processing for subscriptions
5. Data Sharing
We do not sell your personal information. We may share data:
- With service providers who help operate our App
- When required by law or to protect our rights
- With your consent (e.g., when you share a trail publicly)
6. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your account and data
- Opt out of promotional communications
To exercise these rights, contact us at privacy@10deep.ai.
7. Children's Privacy
The App is rated 13+ and is not intended for children under 13. We do not knowingly collect information from children under 13. If you believe we have collected such information, please contact us immediately.
8. Data Retention
We retain your data for as long as your account is active or as needed to provide services. You may request deletion of your account at any time, and we will delete your data within 30 days, except where retention is required by law.
9. International Users
Your information may be transferred to and processed in the United States. By using the App, you consent to this transfer.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes through the App or via email.
11. Contact Us
If you have questions about this Privacy Policy, please contact us:
- Email: privacy@10deep.ai